Welcome to the VATPAC Helpdesk. We use this system to streamline our support process and provide pilots and controllers with a single point of contact when they need support for operations in VATSIM’s Australia Pacific region. Upon lodging a request, it will be redirected to the relevant support team who will be in contact to assist with resolving your issue.
Check the VATPAC Website!
If you have any questions about flying or controlling in VATPAC Airspace, please check out our website. Our website has forums with very active staff, tutorials, policies, and other information that will assist you on the network. Our Discord is also very active and is a place you can reach out to connect with other pilot, controllers, and VATPAC staff.
This is the new home of VATPAC's Feedback page. If you would like to leave feedback on an event, controller, staff member, or other on-network activity, please lodge your feedback as a ticket. When creating a feedback ticket, be sure to select "Feedback" as the Help Topic.
Open a New Ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
VATPAC coordinates simulated flying and manages air traffic control services
in over 10% of the world's airspace, including all Australian airspace as well
as various South Pacific regions and Oceanic sectors. VATSIM is a great place
to practice your flying skills and enhance your experience whether you are a
flight simulator enthusiast or a real-world pilot.